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Home > Archives > Lead service attendant helping a customer, 2015.

Lead service attendant helping a customer, 2015.

Color digital image showing a lead service attendant working onboard a Capitol Corridor train (Auburn-Sacramento-Emeryville-Oakland-San Jose); image dates to September 2015.

Lead service attendant helping a customer, 2015.

Lead Service Attendant (LSA) Darlene "Meredith" Spears, wearing a friendly smile, assists a customer in the cafe car aboard a Capitol Corridor train. The LSA is responsible for practicing excellent customer service, providing food and beverage service and creating attractive displays of available merchandise. He or she also has delegated responsibility for material usage and handles payments.

The Capitol Corridor route is primarily financed and operated in partnership with the State of California. It is managed by the Capitol Corridor Joint Powers Authority (CCJPA), which partners with Amtrak, the Union Pacific Railroad, Caltrans and the communities comprising the CCJPA to continue development of a cost-effective, viable and safe intercity passenger rail service. Capitol Corridor trains generally employ bi-level "California cars" with a distinctive blue and yellow paint scheme.

Photographer: Chuck Gomez for Amtrak. From the Amtrak Corporate Collection.